Concierge Services
We'll Set Up Your Entire Gym Account. You Coach.
Does switching seem overwhelming? It doesn't have to be. Our Concierge team handles your full account setup so you can focus on running your gym. You tell us what you need. We build it.
Free onboarding assistance is included with every CHIP plan. Concierge is an optional upgrade for gym owners who want a hands-off setup experience.
What's Included
Everything You Need, Built By Our Team
You'll work with one of our gym specialists who understands your business. They'll go through your setup step by step and build everything so it's ready for you to use on day one.
1
Full Account Setup
Our Concierge team builds out your entire Chalk It Pro account, making sure everything is configured correctly and quickly. You focus on your business while we handle the technical work.
2
Member Import
Send us an export of your current members and we upload them into Chalk It Pro. When you're ready, send out an invitation to download the app. All their information is already in and ready to go.
3
Membership Setup
Subscriptions, punch cards, drop-ins, free trials. We set up all the membership options you currently offer. Then all you need to do is assign the correct plan and pricing to your members.
4
Payment Plan Build Out
Tell us what pricing options you have and we'll build them, assign them to the correct membership options, and make sure everything is configured for accurate billing from day one.
5
Track Creation & Assignments
Chalk It Pro allows for unlimited tracks. Tell us what class options you're running and we'll build specific tracks for each: Boot Camp, Kids Training, BJJ, CrossFit, Personal Training, and anything else.
6
Retail Store Setup
Maximize your revenue by selling pro-shop items in your built-in retail store. We set up pricing, images, sizing options, inventory, tax rates, and more so you can sell without adding another system.
7
Billing Migration Guidance
We walk you through the process of transferring billing information from your old processor to Chalk It Pro. Helpful best practices and hands-on support to make the transition smooth.
8
Build Community Inside Your Gym
We build out your recurring class schedules for each track with all the rules and permissions you need: waitlists, reservation windows, cancellation policies, and capacity limits.
Getting Started Is Easy
Three Steps To A Fully Built Account
1
Purchase Full Suite & Concierge Services
Add the $999 Concierge service to your CHIP plan. Our team reaches out within one business day to schedule your kickoff call.
2
Work With Your Specialist
You'll be paired with a gym specialist who walks through your business, collects your data, and builds everything in your account.
3
Go Live
Your account is built, members are imported, schedules are configured, and retail is ready. You review, we fine-tune, and you launch.
Choose Your Level Of Support
FREE OnBoarding VS. Concierge
FREE OnBoarding
Included With Every Plan
$0
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Guided setup support via chat, email, and Zoom
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Help documentation and video tutorials
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Step-by-step onboarding checklist
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Support team available for questions
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You do the setup, we guide you through it
Concierge
Optional Upgrade
$999 one-time
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Dedicated gym specialist builds your entire account
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Member data import and membership configuration
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Payment plans, tracks, and schedules built for you
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Retail store setup with pricing and inventory
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Billing migration guidance and best practices
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Class schedules with rules, waitlists, and permissions
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You coach. We handle the setup.
"With CrossFit, Jiujitsu, karate, yoga, bootcamp and multiple different programs, CHIP has allowed us to program for all of them."
Elizabeth Kirckmeier
Owner - Legacy 571
