To provide secure, reliable, and seamless payment processing, standard merchant processing fees apply to all transactions. These fees are set by the payment networks and financial institutions involved in processing credit and debit card payments.

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Below, you’ll find a clear breakdown of the potential processing fees you may encounter. These rates help cover transaction security, fraud prevention, compliance, and the technology required to ensure payments are processed quickly and safely.

 

We believe in full transparency. There are no hidden fees, and all applicable charges are outlined so you can clearly understand how payment processing works and what to expect.

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If you ever have questions about a specific fee or charge, our team is happy to help explain it.

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Configuration Settings: (Merchant = Chalk It Pro Client)

• Credit Card Funding Schedule: 2-Business Days

• ACH Funding Schedule: 5-Business Days

• Fee Assessment Schedule: Daily Discounting

• Merchant Funding Method: GROSS Funding

  • Fees taken out daily, after the deposit has been made (easiest options so you don't have to wait 3 weeks on a statement and you can make sure you have all funds at once at the beginning of the month)​

• Address Verification Service (AVS): Do Not Fail

• Card Verification Value (CVV): Do Not Fail

• PCI Ownership: Merchant

• Account Updater Enrollment: Standard

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Definitions:

Credit Card Funding Schedule

When the funds for credit card transactions are deposited into the merchant's bank account.

 

ACH Funding Schedule

When the funds for ACH transactions are deposited into the merchant's bank account.

 

Account Updater

Account Updater is a feature Stax utilizes by which expired or soon to expire payment methods are automatically updated by the issuing bank. The service runs twice monthly, and about 80% of payments are reliably updated based on issuing bank participation. The service carries a monthly subscription, as well as a per-update fee when successful.

 

Fee Assessment Schedule

When processing fees (CC or ACH) are assessed and collected from the merchant.

 

Merchant Funding Method

How funds are deposited into the merchant's bank account, whether the deposit is inclusive of fees and then separately debited, or whether the deposit is NET of fees.

 

Address Verification Service (AVS)

Security measure which validates the address provided with the payment method ties back to the payment method. This setting specifically determines if, for a transaction in which the AVS check fails, the transaction will be allowed to process regardless.

 

Card Verification Value (CVV)

Sometimes also referred to as CSC, this is an added security measure for CC transactions. On most cards types, the CVV code can be found on the back of the card, typically near the signature block. In these cases it's usually a 3-digit code. With American Express cards, the CVV is usually on the front of the card, often just below and to the right of the card number itself. These are usually 4- digit codes. This setting specifically determines if, for a transaction in which the CVV check fails, the transaction will be allowed to process regardless.

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Fees Billed as Incurred:

• Chargeback (per occurrence) - $15

• Chargeback (inquiry fee - per occurrence) - $15

• ACH Return Fee (per occurrence) - $15

• Minimum Merchant Bill - $50

• PCI Non-Compliance - $50

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Other Fees:

• Account Updater (monthly fee) - $10

• Account Updater (per card update) - $0.50